Support
Shipping
Every order is packed by hand and dispatched within 3 business days — cash-on-delivery orders once confirmed, card orders once paid.
You choose the carrier at checkout. Prices include VAT; most methods are free above the threshold shown below. You receive a tracking link by e-mail as soon as the parcel is dispatched.
For deliveries outside the EU, import duties and taxes may be charged by the destination country and are paid by the recipient.
| Method | Price | Free from | Delivery | Cash on delivery | Countries |
|---|---|---|---|---|---|
| Packeta pickup point / Z-BOX Collect from 10,000+ points and lockers. | €3.90 | €250 | 1–3 business days | +€1.50 | Slovakia, Czechia, Hungary, Poland, Austria, Germany |
| Packeta home delivery Courier to your door. | €5.90 | €250 | 1–2 business days | +€1.50 | Slovakia, Czechia |
| DPD courier Delivery window sent by SMS the morning of delivery. | €5.50 | €250 | 1–2 business days | +€1.50 | Slovakia, Czechia |
| SPS courier (Slovakia) Slovak Parcel Service, next-day delivery. | €4.90 | €250 | 1–2 business days | +€1.20 | Slovakia |
| Slovenská pošta — collect at post office Collect the parcel at the post office of your choice. | €3.50 | €250 | 2–4 business days | +€1.20 | Slovakia |
| DPD Europe Tracked courier across the EU. | €12.90 | €250 | 2–5 business days | — | Austria, Germany, Poland, Hungary, Slovenia, Croatia, Italy, France, Netherlands, Belgium, Luxembourg, Spain, Portugal, Ireland, Denmark, Sweden, Finland |
| DHL Express Worldwide express. Outside the EU, import duties and taxes are payable on delivery. | €29 | — | 1–3 business days | — | Slovakia, Czechia, Austria, Germany, Poland, Hungary, Slovenia, Croatia, Italy, France, Netherlands, Belgium, Luxembourg, Spain, Portugal, Ireland, Denmark, Sweden, Finland, United Kingdom, Switzerland, Norway, United States |